Job Description

Positions : Cluster Manager(Male/Female), Spa Manager, Duty Manager, Guest Relations Executive (Only Female Candidate)Job descriptionPosition: Spa Front Office Manager Operations & SalesThe most loved & largest premium spa & Salon brand in India - Ode Spa & Salon is hiring! As Ode moves strongly to expand it's outlets to 100 stores across 30+ cities in India, we are looking at energetic & passionate associates to join our growing teams across the country.Responsibilities:The Cluster Manager /Spa Manager / Duty Manager at Ode Spa & Salon will be responsible to manage a team of associates & the unit operations (within a star rated hotel / Malls/ Airport setting) to achieve business objectives, with a focus on the below.A. OperationsEnsure smooth business operations at the spa center. Should be able to maintain high standards of ethics. Increase client and hotel engagement.B. Marketing GoalsWork with the business & marketing team to execute relevant marketing & activation tools to achieve business objectives. Responsible for ensuring that the brand guidelines are followed properly.C. Financial GoalsEnhance revenue from services, memberships and other products to achieve budgets.D. Quality AssuranceEnsure strict implementation of SOPs. Take initiatives towards customer service recovery, with attention to details as an attitude towards work.E. MIS & ReportingMonitoring & making daily, weekly and month MIS, along with other reporting's in line with business requirementsExperience and desirables:

• Graduate / MBA / Diploma in Hotel management / Aviation / Sales & Marketing / Retail Management
• Should possess excellent communication skills
• Strong customer relationship skills, team player with high degree of empathy
• Experience across multi-store retail / F&B / hospitality front office / hotel sales is preferred
• For Airport Locations (Passport is Mandatory)

VACANCIES IN LARGE NUMBERS FOR MULTIPLE METRO CITIESLocations : - Hyderabad, Chennai, Goa, Mumbai, Delhi, Cochin, Bhubaneshwar, Ahmedabad, BangaloreContact Person - Ms. Afshagul
Contact details - +91 72079 05093Job Type: Full-timeSalary: From ?300,000.00 per yearBenefits:

• Food provided

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Cochin, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)