Job Description

About us

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DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 100+ facilities and 15,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behaviour Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyone's responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!

Responsibilities

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Key Responsibilities:

Achieve agreed market-leading Transit Time, Data Quality, and Service Performance targets. Manage the measurement, monitoring, and actions for improvement. Implement the Operations component of Annual Operating plans in tandem with the Regional strategies. Ensure compliance with regulatory and environmental obligations while leading initiatives to remove trade impediments. Roll out projects to address regional and network imperatives and programmes. Develop initiatives and partnerships to ensure market-leading service relative to cost position. Support business acquisition processes and provide after-sales support to achieve revenue and profitability targets. Perform management tasks with regard to budgetary targets, service/productivity levels, and cost controls. Oversee Security practices to ensure policies and business needs are met. Determine organization structure, roles, responsibilities, and performance targets for the function. Develop a culture of quality, service excellence, flexibility, and cost consciousness. Identify training needs and opportunities for team development.

Requirements

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Experience:

13+ years of experience in a service-related role, preferably in the Logistics Industry. 7 years of experience in a supervisory/management role (preferable). Experience in implementing change and understanding the local regulatory environment.

Qualification:

Degree (or equivalent).

Skills and Competencies:

Communication skills (English), spoken and written. Customer Orientation. Business Acumen. Cross Border Thinking. Leadership and Team Building. Commitment to Excel.

Building and Managing Partnerships