Job Title: Cluster Manager
:
We are looking for a dynamic and experienced SPA Manager to lead our premium
spa operations. The ideal candidate is bold, charismatic, upfront and
presentable yet professional, with a proven background in business development
and center management.
Key Responsibilities: - - Oversee and coordinate operations across 2-3 spa outlets, ensuring consistency in service standards and guest experience. - Optimize staffing, scheduling, and inventory management across all outlets for maximum efficiency and cost control. - Monitor performance metrics of each outlet, providing regular reports and implementing action plans to achieve collective business goals.
- Actively engage with guest, inviting them to enjoy spa services.
- Promote spa offerings through effective communication and persuasive techniques.
- Manage daily operations, ensuring smooth workflow and exceptional customer service with impeccable experiences.
- Develop and execute strategies to increase footfall and drive business growth.
- Lead and motivate the team to achieve performance targets.
- Maintain a professional appearance by adhering to the spa's uniform guidelines.
- Ensure compliance with all airport and spa policies.
- As a manager, you have to be responsible for cash, Bills appointments, handling
daily operations & other necessary details.
- Meet monthly sales and membership targets set by the company.
Job Types: Full-time, Permanent
Pay: ?600,000.00 - ?660,000.00 per year
Benefits:
Health insurance
Provident Fund
Work Location: In person
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