Cluster Business Development Manager

Year    UP, IN, India

Job Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.


Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.


We connect. We inspire.



Pay Band: 6



Location: Noida, India



Contract Type: Indefinite



Closing Date: Thursday 21 August - 23:59 Singapore Time (GMT +8) - Early applications are encouraged, as this role may close sooner if an ideal candidate is identified.





Role Purpose & Accountabilities:



We are seeking a proactive Business Development Manager to promote British Council English and Exams products, services, and events. In this role, you will engage with large markets and key industries, identifying new opportunities and connecting with potential customers. You will manage inbound enquiries, conduct basic needs analysis, and provide tailored advice to showcase our offerings. Networking, social media, and CRM tools will be key to raising awareness and nurturing leads until they are handed over to the relevant teams.



You will coordinate meetings, events, and webinars while collaborating with colleagues and suppliers to ensure smooth service delivery. Capturing client data and market intelligence will be essential to track performance and identify growth opportunities. Additionally, you will support marketing efforts by contributing insights and helping develop customer-focused collateral.



The ideal candidate will have strong communication skills, a keen eye for market trends, and the ability to manage multiple tasks efficiently. If you are passionate about education and enjoy building relationships, we encourage you to apply. Join us in expanding the reach of British Council's world-class English and Exams services.





Role specific skills, knowledge and experience:



Essential:


Language Proficiency: English level at C2 speaking and writing; Hindi at C2 level for speaking and writing Education: Bachelor's degree 3+ years experience of account/customer management Familiarity with CRM systems and customer contact tools Familiar with business and market intelligence
Desirable:


Experience of working alongside B2B teams particularly with education and government sectors

Further Information



Right to work: As we cannot sponsor work passes, applicants must already have the right to live and work in India.


Workplace type: 100% onsite work in Dhaka branches


Work Shift: Working hours will be on a shift rotation aligned to branch operation hours. Weekly working rota of 5 days may include weekends.


A connected and trusted UK in a more connected and trusted world.


Equality, Diversity and Inclusion Statement



We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.



Safeguarding Statement



The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.


If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

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Job Detail

  • Job Id
    JD4027543
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year