Club Receptionist

Year Mumbai, Maharashtra, India

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Job Summary

Greet and welcome all guests and members warmly at all times.
Receive calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries.
Responsible to answer the main line and sending calls in the right direction as needed.
Be well versed on all aspects of the Club, including all menus, and daily events.
Receptionists must keep the reception area, desk, and coat check clean at all times.
Take IRD orders.
Knowledge of IRD menus.
Perform Guest List duties on the floor level or Rooftop.
Assist with any guest related issues.
Converse with members and report any potential issues to their Manager.
Maintain a fun and energetic attitude at all times.
Perform other duties as assigned by supervisor/manager.
Comply with all hotel policies, standards and local laws.

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