Job Description

Job Title:

Club Manager - Gym Operations

Job Location:

Sector - 50, Gurugram

Job Summary

As the Club Manager, you are the "CEO" of the branch. You are responsible for the overall profitability and operational excellence of the club. Your primary objective is to drive revenue through personal sales and by managing a high-performing sales team. Simultaneously, you will ensure the facility maintains the global standards of Anytime Fitness regarding cleanliness, maintenance, and member experience.

Key Responsibilities

1. Sales Leadership & Revenue Generation

Target Ownership:

Take full responsibility for achieving monthly and quarterly membership targets.

Team Coaching:

Train, mentor, and monitor the Sales Executives. Conduct daily "huddles" to review lead pipelines and closing ratios.

High-Value Closing:

Step in to close complex leads or corporate tie-ups that require a more senior touch.

Marketing Execution:

Work with the owner to execute local marketing campaigns, school fetes, and community outreach events.

2. Club Operations & Maintenance

Facility Standards:

Ensure the gym is "audit-ready" every day. This includes overseeing cleaning staff and ensuring equipment (like Precor Resolute series) is in top working condition.

Vendor Management:

Handle relationships with local vendors, maintenance crews, and AMC providers.

Safety & Compliance:

Ensure all health and safety protocols are followed and that the 24/7 access systems are functioning perfectly.

3. Member Experience & Retention

Community Building:

Foster a welcoming environment to reduce "churn" (cancellations).

Grievance Handling:

Resolve member complaints or billing issues with professional communication and a "member-first" mindset.

Renewal Strategy:

Implement systems to track and secure membership renewals before they expire.

Required Skills & Competencies

Leadership & Management:

Ability to manage a diverse team (sales, trainers, housekeeping) and hold them accountable to high standards.

Strategic Sales Ability:

Deep understanding of the sales funnel, from lead generation to the "final close."

Operational Grit:

A hands-on approach to fixing problems; you aren't afraid to check the cleanliness of the showers or troubleshoot a gym-floor issue.

Advanced Communication:

Exceptional verbal and written skills for reporting to the owner and negotiating with corporate clients or local partners

Interested candidates:

can send their resume on this email ID:

madhur@adrianaa.com

or

msg or call to

HR Madhur Mishra - WtsApp no: + 91 8010768617.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹60,000.00 per month

Application Question(s):

Are you currently working or left you job? If selected, how soon can you join? What is your In Hand Salary per month? How much you rate yourself in 0/10 in English communication skills ?
Experience:

Club Manager: 5 years (Required)
Location:

Gurugram, Haryana (Required)
Work Location: In person