Job Description

About us

TraceLink is the company that the world\'s most trusted pharmaceutical companies choose for complete connectivity, visibility and traceability of prescription medications across their global supply chains, manufacturing and distribution operations. We\'ve built the world\'s largest cloud-based network to connect the entire Life Sciences supply chain and eliminate counterfeit prescription drugs from the global marketplace, so that people everywhere receive the medicines they need in the safest, most secure, and most timely manner possible.

Role summary

We\'re looking for an experienced, driven and passionate engineer with a background in Python (or Java) programming, Puppet and Linux based distributed systems to join our CloudOps Development (COD) team and improve operational efficiencies for the Cloud Operations team - the team in charge of hosting and maintaining infrastructure for our flagship Track & Trace product, in AWS cloud.

You will work in a global team, in an inclusive environment with AWS cloud-based deployments and focus on ensuring services are running smoothly, continuously assess opportunities to reduce toil and help improve service availability and reliability, optimize AWS resources usage across multiple environments to deliver cost effective services to the engineering organization.

Responsibilities

Collaborate with CloudOps, engineering and business stakeholders to maintain and refine the backlog of user epics for prioritized opportunities.

Design, build, document, test new tools and technologies as part of an Agile development team. Maintain and improve these to eliminate bugs, increase performance/efficiency, or extend capabilities

Participate in code reviews, systems design and architectural sessions to ensure that our platform and supporting services are developed/deployed using best practices.

Test, diagnose and correct defects as part of a CI/CD pipeline and test automation, always expanding and improving the testing coverage. Help design and implement self-healing, resiliency patterns

Play an active role in the development process, deliver on commitments, communicate issues, work with others both in the team and in other teams

Offer suggestions on how to improve tools and/or processes and help define our sprint epics, stories based on business priorities

Collaborate with PM, Development and QA to address any dependencies that they may have on operational improvements

Qualifications

6+ years of experience with increasing responsibility as an SRE/DevOps/systems engineer

Strong understanding of cloud deployment and management practices

Hands-on experience with Linux systems, Puppet, AMIs, Nagios (or similar o11y tools)

Skilled with AWS services both from technology and cost perspectives

Skilled in DevOps/SRE practices and build/release pipelines

Experience working with mature development practices and tools for source control, security, and deployment

Hands on experience with Python/Java, bash, Terraform/Cloudformation

Excellent communication skills - written and verbal

Strong analytical and problem-solving skills

Nice to have - Terraform, Kubernetes (K8s), Grafana, Prometheus, Alertmanager, Service mesh

TraceLink