Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What You'll Do

We are seeking an experienced

Cloud Developer

to support the development of

Generative AI-powered Digital Assistants

within the

Intelligent Service Delivery (ISD) Hub

application. If you're passionate about working with cutting-edge technologies in a

cloud-native architecture

, this is an exciting opportunity to take

end-to-end ownership

of features--from

design and development

to

quality assurance, deployment, and support

.


In this role, you will:

Develop and maintain

Generative AI Digital Assistants using

AI APIs, Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG).

Collaborate

with

Data Scientists, Software Architects, and Engineers

to design and implement intelligent assistant functionalities.

Ensure scalability, reliability, and performance

of digital assistant applications.

Implement automated deployment and monitoring

for digital assistants using

CI/CD pipelines

.

Enhance workflows

to improve efficiency and user experience.

Stay updated

with the latest advancements in AI, LLMs, and cloud-native software development.

Integrate digital assistants

with cloud platforms.

Work closely

with various teams to

embed AI-driven digital assistant capabilities

into their applications.

What You Bring

Bachelor's or Master's degree

in

Computer Science, Data Science, Engineering, or a related field.

4-8 years

of overall experience in software development.

Strong proficiency

in developing

microservices

using

Java and Spring Boot

.

In-depth understanding

of AI concepts such as

RAG (Retrieval-Augmented Generation)

and

Prompt Engineering

.

Expertise

in

Cloud-Native Architectures

and

CI/CD tools

.

Experience

in

Cloud Development

, preferably with

SAP Business Technology Platform (BTP)

and the

SAP Cloud Application Programming Model (CAP).

Hands-on experience

in building

AI-powered Digital Assistants

(like SAP Joule) would be an added advantage.

Proficiency in Python

is a plus.

Meet your team

The Global CoE Business Process Operations is a team in the Premium Hub CoE within Customer Services & Delivery. Our team focusses on the development of the Intelligent Service Delivery Hub application as a collaboration platform for customer service deliveries within the SAP Cloud Application Lifecycle Management.



#BusinessProcessT2

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.


Requisition ID: 411809 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.