Job Description

Req ID: 271384

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Cloud Administrator - T3 to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

• Expert in AWS Cloud Administration, OS/server administration, patching, maintenance, and troubleshooting.
• Proficient in operating and troubleshooting AWS services like EC2, networking, RDS, backups, storage (EBS, EFS, S3, Glacier), and security (Well-Architected framework).
• Possesses a strong understanding of networking concepts for configuring secure VPCs, subnets, landing zones, ACLs, and security groups.
• Experience in end-to-end cloud migrations, including strategy, assessment, design, architecture, and execution on AWS.
• Skilled in identifying and migrating suitable applications and workloads, gathering migration requirements, and collaborating with stakeholders.
• Good knowledge of various AWS services like Lambda, SNS, SQS, DynamoDB, OpenSearch, Transfer Family, CloudWatch, EC2, EFS, EKS, Step Functions, ELB, ACM, Directory Services, and networking.
• Hands-on expertise in designing, architecting, deploying, and supporting hybrid cloud environments.
• Up-to-date on emerging technologies like cloud security, container orchestration (ECS, EKS, Kubernetes, Docker Swarm), and configuration management tools (Ansible, Chef, Salt, Puppet).
• Works closely with Site Reliability Engineers to analyse and resolve cloud security issues within production applications.
• Assists in implementing identity and access management solutions (SSO) for systems and applications.
• Configures cloud monitoring with native tools and integrations (ITSM, CloudWatch, New Relic, etc.).
• Strong understanding of PaaS to IaaS migration strategies.
• Adept in scripting (Python) and automation (Terraform experience preferred).
• Skilled in troubleshooting and analysing complex issues, handling P1/P2 calls and escalations.
• Can write technical reports and presentations for external audiences.
• Experience leading customer service transitions.
• Dedicated to delivering exceptional customer service.
• Able to provide support to L1/L2/L3 staff.
• Possesses excellent written and oral communication skills.

Basic Qualifications:

• 12+ years of overall experience
• 6+ years of AWS experience
• 6+ years of experience working in a diverse cloud support environment in a 24*7 production support model.

Preferred Certifications:

• AWS SysOps Administrator/Solutions Architect Associate Certifications
• AWS Solutions Architect Professional Certification

Work Timings:

• Should be willing to work in a rotational shift with a 24x7 support window.

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About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients\' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

NTT Data