Job Description

At ValGenesis, we are searching for a Cloud Admin to join our SaaS team in our Chennai Office. You will be essential to the smooth operation of the IT department Level-2 team supporting the customer hosting. Executing IT operational tasks will be your main duty to maintain the efficiency of the SaaS Support Services. Your contribution will be crucial to our IT operations' efficacy and efficiency.Responsibilities

• Administration of Azure workloads, Windows, IIS, Linux, Docker, MS SQL Server, Terraform and Kubernetes
• Handling ServiceDesk Tickets, resolving availability, performance issues.
• Configuring the required monitoring metrics/parameters and set alerts.
• Backup and Restoration for Customer databases.
• Monitoring ASR replication status, performing BCP (ASR) to test agreed upon RPO and RTO
• Performing product installation in Prod and non-prod environments, configuring best practices.
• Generating Periodic/adhoc reports as requested by customers/auditors.

RequirementsGraduation /Diploma from Computer Science background or IT * 3~5 Years experience

• Azure Administration certifications would be an added advantage.
• Should be flexible to work in 24x7 shift rotations and on holidays/weekends.
• Experience in administering Microsoft windows 2019/2022 servers.
• Experience in managing Active Directory (AD), Azure Entra ID, SSO
• Experience in applying OS patches and upgrades
• Configure / add new services as necessary procedures.
• Experience in Azure workloads, Windows, IIS, Linux, Docker, MS SQL Server, Terraform and Kubernetes.
• Experience in Terraform, Kubernetes, Certificate Services, WAF controls, Github and Ansible
• Knowledge of ISO 9001& 27001 (ISMS) would add more value.

BenefitsWere on a MissionIn 2005, we disrupted the life sciences industry by introducing the worlds first digital validation lifecycle management system. ValGenesis VLMSxc2xae revolutionized compliance-based corporate validation activities and has remained the industry standard.Today, we continue to push the boundaries of innovation xe2x80x95 enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.The Team Youll Join

• Our customers success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanitys quality of life, and we honor that mission.xe2x80x8b
• We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.
• We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.
• Were in it to win it. Were on a path to becoming the number one intelligent validation platform in the market, and we wont settle for anything less than being a market leader.xe2x80x8b

How We WorkOur Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company.ValGenesis is an equal opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

ValGenesis