Job Description

About DHL Group and IT Group Functions:

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.


Our role at

IT Group Functions

(IT GF) is to address the information and technology needs of the Corporate Center the GBS Service Lines and CSI to make them successful in their digital transformations. We maximize the value for our Business Partners by delivering transformational programs, IT applications and IT architecture that are integrated, innovative and cost-efficient. We address the critical topics of information security (incl. SaaS security), data protection and compliance to protect DHL Group from harm. We pride ourselves that our employees are professionally capable, diverse and socially responsible.


Ready to immerse yourself in the exciting world of IT Group Functions? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of IT colleagues and benefit from a wide range of development opportunities.


We are looking for an immediate, full-time, permanent position in APAC at Indore, India.

Job Purpose:

The CLM Program aims to expand in form of an India based Center-of-Expertise offering deployment project management, system design and configuration and legal clause management to insource all CLM development and maintenance efforts. Seeking a skilled Contract Lifecycle Management (CLM) Center of Excellence (COE) Manager to lead an India based team dedicated to providing CLM platform maintenance and development projects. The role is situated in a CLM Program team that supports all use case deployments of Sirion for DHL customer and supplier contracts globally across 220 countries.

Your tasks:

Build and lead a team of various role profiles required to deliver maintenance and configuration projects of a global IT instance used by multiple business units across numerous countries Leadership includes disciplinary direct reports and functional steering of associated roles in IT support, IT delivery and legal clause management Advise executive business partners on CLM deployment use case potential Challenge executive business partners on business process design assumptions Manage COE deployment projects (e.g. scope, timeline, staffing, charging) Manage incoming business partner request pipeline by categorizing requests based on analyses of complexity, fit to product and instance implications Track and oversee ongoing maintenance and development efforts to prioritize new requests and report status to management and business partners Identify harmonization / standardization potential across use cases deployed on the same instance Support creation of proposals to align on instance wide design tradeoffs across all use cases Support in IT application and vendor performance management related topics

Your profile:

Education Level

University degree in a relevant field

Experience Level

Minimum of 7 years of relevant IT work experience including disciplinary leadership experience Proficient in English, with excellent professional communication skills

We offer:

Great opportunity to work for the biggest logistics company in the world International and virtual environment Flexibility and great opportunity to learn Tempting Compensation and benefits
DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.


If this is something you would like to do, don't hesitate and start your application.