Job Description

A clinical receptionist (or medical receptionist) is the first point of contact for patients in healthcare settings, performing a mix of administrative and customer service duties to keep clinics or hospitals running smoothly. Key responsibilities include:

Greeting and checking in patients and visitors--in person and by phone--and providing a positive, professional first impression. Scheduling and confirming appointments, managing calendars for providers, and resolving scheduling conflicts. Answering calls and emails, screening and directing queries to the appropriate staff or departments, and providing routine information on procedures and services. Maintaining patient records, updating information, processing paperwork, and ensuring confidentiality and accuracy in data entry. Assisting with billing and payments, verifying insurance, and preparing invoices as required. Supporting doctors and nurses with clerical tasks like transcribing notes, preparing medical files, and managing office inventory. Keeping the reception area organized and welcoming to promote a comfortable experience for patients and visitors. Adhering to strict confidentiality regarding patient and healthcare provider information.
Essential skills and qualifications:

Excellent customer service and communication skills (verbal and written) Strong organization, multitasking, and attention to detail Computer proficiency, especially with medical office software and scheduling systems Professional demeanor, problem-solving, and ability to work in a fast-paced environment High school diploma or equivalent (previous administrative or healthcare experience is preferred but not always required).
Job Types: Full-time, Permanent

Pay: ₹10,193.77 - ₹25,560.45 per month

Benefits:

Provident Fund
Education:

Bachelor's (Required)
Experience:

Medical receptionist: 2 years (Required)
Language:

English (Required) Kannada (Required)
Work Location: In person