Follow applicable departmental Standard Operating Procedures and Work Instructions.
? Complete required trainings according to required timelines.
? Manage day-to-day tasks ensuring quality and productivity.
? Manage project and technical documentation in an appropriate manner.
? Provide administrative and technical support to internal departments as needed.
? Perform checks to ensure quality of work completed.
? Ensure timely escalation and issue resolution.
? Track and report metrics as determined by management according to required timelines.
? Assist with the implementation of revised processes and procedures.
? Other additional duties as assigned by management but not limiting the ones to the ones listed
below: Develop a deep understanding of an assigned job and provide solutions to solve specific
problems using unique expertise in the subject.
? Guide and develop the mentee to acquire all competencies required to perform the daily tasks
independently post sign-off as assigned by management.
? Active listening, showing patience and willingness to help at all times and being available for the
mentee
? Ensure Training files for team are be maintained up to date and Audit ready all the times. Track
Weekly/Monthly Training compliance of Team
? Actively participate and contribute in various Knowledge Sharing Session held across departments
within CTTS.
? Appropriate Assessment of Workload and assigning the projects on time based on priority.
? Perform quality check of peers and Identify process gaps that lead to quality errors and suggest
steps to improve quality compliance for assigned tasks.
? Plan and deliver training; Prepare required training agenda and material.
? To create and/or perform review by assessing effectiveness, update SOP's/WI's including timely
submission of version controlled documents to global QA SOP team.
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.