Job Description

Who we are:
Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
Current Opportunity: EAP Counsellor - 6 months contract
Location: Remote (Anywhere in India - Virtual Support).
Years of experience: 3 + years of clinical practice
Qualification: Master's in psychology, counselling or equivalent
Additional Requirement: Active member of a reputable Association / Society in India
Shift Timing: 5 days a week, general shift 9.30 am to 6.30 pm
Languages required: English.
What you will do:
Workplace Options have exciting opportunities for wellbeing counsellors. The wellbeing counsellor is expected to conduct 1-1 and group counselling sessions and training to employees as well as providing crisis support when needed. We are seeking individuals who are passionate about providing counselling support to our clients' employees.
Responsibilities:

• Provides an integrated EAP service consisting of intake and assessment, support, triage, referral, clinical case management and crisis management.
• Delivers short-term counselling services in a responsive, efficient, ethical, and professional manner. Maintaining client confidentiality as expected by ethical standards.
• Adheres to the applicable ethical, therapeutic, and legal standards, which govern service delivery, as well as policies, procedures, and laws, which apply to the organization as appropriate.
• Refers clients to appropriate resources and thoroughly maintains clinical documentation in computerized system for follow-up regarding clinical and work-life services.
• Completes assessments with clients expressing various issues (e.g. substance abuse, mental health, and family concerns) that may be impacting work performance in order to make a clinical recommendation.
• Conducts Critical Incident support.
• Provides consultative support to managers.
• Facilitates trainings within scope of practice.
• Implements strategic activities for the organization.
• Undertakes additional tasks as identified by Clinical Management/Client Organisation.

Requirements:

• Master's degree or diploma in Psychology, Counselling, or related field.
• A minimum of 3 years post-graduate counselling experience.
• Experience working with diverse populations.
• Experience working with trauma and Critical Incidents.
• Training and presentation skills.
• EAP knowledge and experience working with legal/HR teams preferable but not necessary.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website and these short videos give a great overview of what we do and
Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).
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