Job Description

Key Responsibilities:

Sales

Support in implementing promotional campaigns, events, and partnerships. Monitor aesthetic treatment achieving revenue targets. Upsell and cross-sell aesthetic services

Operations Management

Oversee the day-to-day operations of the aesthetic clinic. Ensure a clean, organized, and welcoming environment for clients. Manage appointment scheduling systems and front desk operations. Monitor clinic performance and implement improvements.

Staff Management

Recruit, train, supervise, and evaluate clinic staff, including front desk, aestheticians, and nurses. Organise staff rotas and ensure adequate coverage. Conduct regular team meetings and performance reviews.

Customer Service

Ensure the highest level of customer satisfaction and handle client complaints professionally. Maintain confidentiality and sensitivity with all patient information. Monitor and improve client feedback and retention metrics.

Compliance & Quality Control

Ensure compliance with all health, safety, and regulatory requirements. Maintain up-to-date licenses, certifications, and insurance. Enforce standard operating procedures and treatment protocols.

Inventory & Supplies

Manage inventory levels of skincare products, medical supplies, and clinic materials. Order supplies in a timely and cost-effective manner.

Financial Management

Assist in managing budgets, billing, and invoicing. Prepare financial and operational reports for management.

Qualifications:

Proven experience in a clinic, spa, or medical/aesthetic environment (2+ years preferred). Strong leadership and people management skills. Excellent organisational and multitasking abilities. Exceptional communication and customer service skills. Understanding of aesthetic treatments, skincare products, and clinic equipment. Proficiency in using clinic management software (e.g., Zenoti, Phorest, or similar). Knowledge of relevant health regulations and standards.
Location:- Hyderabad

Job Types: Full-time, Permanent

Pay: ?100,000.00 - ?120,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person