Job Description

o undertake patient referrals sensitively and empathetically, being able to communicate with a wide

range of people, some of whom may be in distress

To provide telephone support for the team, dealing with both straightforward and complex enquires from

a range of sources, including the clinical teams, patients, relatives, carers as well as GP and other

healthcare professionals., Ensure messages are communicated accurately and dealt with in an

appropriate and timely manner.

To accurately input, update and retrieve data in a timely manner, using a variety of systems (electronic

and paper based), including both patient/client records. Ensure information is held in a secure and

confidential manner in line with data protection guidelines.

To provide support for meetings as requested, booking meeting rooms, sending out supporting

documentation (agenda's, papers etc), taking and distribute meeting notes and any administrative follow

up actions as required.

To assist in the compilation and reporting of weekly, monthly and quarterly statistics in conjunction with

the Health Care Records Manager.

To produce and maintain electronic rosters for the appropriate teams using Staff Care, with attention to

ensuring all teams have the correct skill mix and competencies to be able to deliver safe working

practices. To provide any user training for new users and any training updates.

To undertake any other appropriate duties when required demonstrating both flexibility and support as

delegated by the Clinical Administration Lead

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person