Job Description

RESPONSIBILITIES

Welcome and greet guests in a friendly and professional manner

Handling of incoming & outgoing calls & addressing queries over the phone

Manage the reception area to ensure it is clean and organized at all times

Assist with administrative tasks, such as data entry, filing, and photocopying

Maintain a record of incoming and outgoing employees

To give right information to the patients. e.g. for the doctors timing, OPD Schedule.

To generate registration Number for patients who required investigations / hospitalization or doctor's consultation.

To give appointments to the patients who call for the same.

To take out list for consultants every morning for their records.

To check all telephone lines in Morning & Evening hour, if found faulty inform maintenance to do the needful.

To handle outpatient billing, make sure to handover the Cash Handover to GM's office Every Evening.

Have Basic knowledge in Billing and Payment processing.

Handle guest complaints and resolve issues in a timely and efficient manner

Coordinate with other departments to ensure smooth operations

Maintain knowledge of company products, services, and policies

Provide support to other team members as needed

Job Types: Full-time, Permanent

Schedule:

Rotational shift Morning & Evening Shift
Language:

English, Kannada (Basic Communication) & Hindi (Basic Communication).
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

English (Preferred)
Work Location: In person