Job Description

Job Summary:

The Medical Centre Coordinator is responsible for overseeing the day-to-day administrative operations of the medical centre, ensuring smooth coordination among departments, efficient patient services, and compliance with internal processes. This non-clinical role is key to maintaining a patient-friendly environment and supporting clinical and non-clinical staff to achieve service excellence.

Key Responsibilities:

Manage and monitor daily front desk activities including patient registration, appointments, and reception management. Coordinate with clinical departments (doctors, nursing, pharmacy, lab) to ensure timely and efficient patient care. Support the Clinic Manager in scheduling, documentation, and operational reporting. Handle patient concerns, feedback, and complaints with professionalism and empathy. Ensure proper maintenance of patient records, files, and documentation in coordination with the medical records team. Supervise and guide non-clinical staff such as receptionists, housekeeping, and administrative assistants. Coordinate with HR, Finance, and IT for staff needs, payroll support, and systems management. Assist with internal audits, quality checks, and compliance with company policies. Ensure proper stock control and logistical support for non-medical supplies. Prepare periodic reports on operational efficiency, patient feedback, and departmental needs.

Eligibility Criteria:

Qualification:

Bachelor's Degree in Business Administration, Healthcare Management, or related field.

Experience:

Minimum 3 years of relevant experience in a clinic, hospital, or medical centre.

Language:

Fluency in English is mandatory; knowledge of Arabic is an added advantage.

Skills & Competencies:

Strong organizational and coordination skills Excellent communication and interpersonal abilities Ability to multitask and manage pressure in a fast-paced healthcare setting Basic understanding of healthcare workflows (non-clinical) Proficiency in MS Office and healthcare software (e.g., EMR, ERP) Problem-solving mindset with a focus on service quality
Job Type: Full-time

Application Question(s):

Are You Willing to relocate to Qatar
Experience:

Hospital: 3 years (Required)
Language:

English Very fluently (Required)
Work Location: In person