Manage day-to-day operations of the clinic
Lead, motivate, and manage clinic staff
Ensure excellent client service and client satisfaction
Achieve monthly sales targets and revenue goals
Handle walk-ins, enquiries, follow-ups, and conversions
Monitor client treatment schedules, audit treatment execution
Maintain clinic hygiene, discipline, and clinic standards
Conduct team meetings, reporting, and performance tracking
Coordinate with management for marketing and promotional activities
Resolve client concerns, feedback, and service escalations