Job Description

1. :Clinic Manager :Management :Powai, Mumbai :Operations Manager Assist in the development and implementation of clinic policies and procedures
2. Manage daily operations of the practice while maintaining a professional workplace
3. Conduct daily team briefings, and supervise and motivate clinic staff to perform their duties efficiently
4. Oversee and review nurses' work procedures
5. Schedule and coordinate client appointments to optimise client satisfaction and facility efficiency
6. Liaise with healthcare professionals and clients about personalised packages
7. Create and update clients' electronic health records on AI-based CRM softwares, representing the new age of nutritional intelligence, such as IV Pro and Pabau
8. Ensure completion, compliance, accuracy and quality of clinical documentation
9. Maintain sales reports, billing systems, invoices, and petty cash
10. Oversee inventory management to ensure sufficient supply in the clinic
11. Oversee purchasing, maintenance and repair of clinic equipment
12. Conduct quarterly performance reviews for clinic staff
13. Participate in mystery audit discussions and take the necessary action to improve overall customer experience
14. Update leads on a regular basis and collaborate with internal departments to track follow-ups, conversions and sales targets
15. Attend on-site marketing events such as pop-ups and exhibitions
16. Ensure that franchisees receive adequate training and information on the business policies and procedures, promotions and products
17. Offer support to franchisees to ensure overall success of the organisation
18. Expand knowledge and capabilities by actively participating in trainings, workshops and personal development programmes

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift Morning shift
Work Location: In person