Job Description

Location:

Remex Medical Centre

Job Summary

The Clinic Manager at Remex Medical Centre Clinic is responsible for overseeing the day-to-day operations of the clinic to ensure efficient service delivery, high-quality patient care, and smooth administrative and clinical workflows. The role combines leadership, operations management, staff supervision, and patient service excellence.

Key Responsibilities

Clinic Operations

Oversee daily clinic operations to ensure smooth, efficient, and compliant functioning Develop, implement, and monitor clinic policies, procedures, and workflows Ensure compliance with healthcare regulations, safety standards, and internal protocols

Staff Management

Supervise administrative, nursing, and support staff Coordinate staff schedules, attendance, and leave management Support recruitment, onboarding, training, and performance evaluations Promote a positive, professional, and team-oriented work environment

Patient Experience

Ensure high standards of patient care and customer service Address patient concerns, complaints, and feedback professionally and promptly Maintain patient confidentiality and data protection standards

Administrative & Financial Management

Oversee appointment scheduling, billing, and insurance processes Monitor clinic expenses, supplies, and inventory Assist with budgeting, financial reporting, and cost control Ensure accurate record-keeping and reporting

Coordination & Communication

Act as a liaison between doctors, staff, management, and external partners Support medical staff with operational and administrative needs Coordinate with suppliers, service providers, and regulatory bodies

Quality Improvement

Identify opportunities to improve efficiency, service quality, and patient satisfaction Monitor key performance indicators (KPIs) and clinic performance metrics Support implementation of new services, systems, or technologies
Required Qualifications & Skills

Diploma or Bachelor's degree in Healthcare Management, Business Administration, or a related field Proven experience in clinic, hospital, or healthcare facility management Strong leadership and team management skills Excellent communication and interpersonal skills Good understanding of healthcare regulations and patient confidentiality Strong organizational, problem-solving, and multitasking abilities Proficiency in clinic management software and basic financial systems
Preferred Qualifications

Experience managing a medical centre or multi-specialty clinic Knowledge of insurance and billing processes First Aid or healthcare administration certifications
Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person