to oversee the daily operations of our Sharjah branch. The ideal candidate must have strong leadership skills, excellent communication ability, and prior experience in the
healthcare or clinical operations
field.
Key Responsibilities
1. Operations Management
Oversee day-to-day functioning of the clinic.
Ensure smooth patient flow and high-quality patient experience.
Monitor maintenance, sterilization standards, and overall clinic hygiene.
Coordinate with doctors, nurses, and support staff for efficient workflow.
2. Staff Management
Conduct staff briefings, training, and performance evaluations.
Maintain discipline, professionalism, and staff productivity.
3. Patient Relations
Handle patient inquiries, complaints, and escalations with professionalism.
Ensure excellent patient service standards and patient satisfaction.
Oversee appointment bookings, reception processes, and patient documentation.
4. Administrative & Financial Oversight
Track daily cash/online collections
Prepare daily/weekly/monthly operational reports for management.
Ensure compliance with DHA/MOH/Sharjah Municipality regulations and clinic policies.
5. Compliance & Quality Standards
Ensure adherence to healthcare protocols and safety standards.
Oversee documentation, licensing renewals, inspections, and audits.
Requirements
Bachelor's degree
Minimum 2-4 years of experience in a healthcare/clinic management role.
Strong communication skills with
fluency in English
(Arabic is an advantage).
Excellent leadership, organizational, and problem-solving abilities.
Ability to handle pressure and maintain professionalism in a busy clinical environment.
Preferred Skills
Experience handling clinics.
Proficiency in MS Office and clinic management software.
Strong customer service orientation.
Job Type: Full-time
Pay: ?88,000.00 - ?100,000.00 per month
Work Location: In person
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