Job Description

We are looking for a dynamic and experienced

Clinic Manager

to oversee day-to-day operations of the clinic, ensure smooth functioning of all departments, and deliver an excellent patient experience. The ideal candidate should have strong leadership, communication, and operational management skills.

Key ResponsibilitiesClinic Operations

Manage daily functioning of the clinic including staff coordination, patient flow, and service quality. Maintain clean, safe, and well-organized clinic premises. Oversee appointment scheduling, walk-ins, and patient queries.

Team Management

Supervise front desk, nursing staff, counsellors, and support staff. Conduct daily briefings, assign duties, and ensure discipline and performance. Support HR with staffing needs, onboarding, attendance, and training.

Customer Service

Ensure a positive patient experience from entry to exit. Handle escalations, feedback, and resolve concerns promptly. Maintain high service standards and professionalism at all times.

Administrative & Financial Duties

Monitor billing, invoicing, cash handling, and daily sales reports. Maintain records, documentation, and compliance as per company policies. Coordinate with accounts team for payments, vendor management, and stock needs.

Inventory & Resource Management

Manage medical and non-medical inventory, consumables, and equipment. Ensure availability of required materials and timely replenishments.

Reporting & Coordination

Prepare daily/weekly MIS reports for management review. Coordinate with the marketing, operations, and management teams. Assist in implementing new processes, SOPs, and performance improvements.

Skills & Competencies

Strong leadership and team-handling skills. Excellent communication and interpersonal abilities. Problem-solving and decision-making skills. Good knowledge of clinic operations or healthcare processes. Proficiency in Excel, MIS, and general administration.
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person