Job Description

Job Summary

The Clinic Manager is responsible for overseeing the daily operations of the clinic to ensure efficient, high-quality patient care, smooth administrative workflows, and compliance with healthcare regulations. This role combines operational leadership, staff management, and patient experience oversight.

Key Responsibilities

Operations & Administration

Manage day-to-day clinic operations to ensure efficiency and quality service Oversee appointment scheduling, patient flow, and front-desk operations Ensure compliance with healthcare regulations, policies, and safety standards Maintain clinic records, reports, and documentation

Staff Management

Recruit, train, supervise, and evaluate administrative and support staff Develop staff schedules and manage attendance Foster a positive, professional, and patient-centered work environment Address staff performance issues and support professional development

Patient Experience

Ensure high standards of patient service and satisfaction Handle patient concerns, complaints, and feedback professionally Implement processes to improve patient engagement and retention

Financial & Inventory Management

Monitor clinic budgets, expenses, and revenue targets Oversee billing, insurance coordination, and payment processes Manage inventory of medical and office supplies Coordinate with vendors and service providers

Coordination & Communication

Act as liaison between medical staff, administration, and external partners Support physicians and healthcare providers in operational needs Prepare regular performance and operational reports for leadership

Qualifications & Requirements

Bachelor's degree in Healthcare Administration, Business Administration, or related field (preferred) Proven experience as a clinic manager or healthcare administrative role Strong knowledge of healthcare regulations and clinic operations Excellent leadership, communication, and organizational skills Proficiency in clinic management software and MS Office Ability to multitask and work in a fast-paced environment

Skills & Competencies

Leadership and team management Problem-solving and decision-making Patient-centered mindset Financial and operational planning Attention to detail and confidentiality
Job Types: Full-time, Permanent

Pay: ?22,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Ability to commute/relocate:

Bilaspur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person