Job Description

Key Responsibilities:

1. Front Desk & Customer Handling

Greet walk-ins and provide primary consultation guidance until the doctor is available. Manage appointments, patient registration, follow-up scheduling, and WhatsApp communication. Maintain a calm, informative, and empathetic customer approach at all times. Conduct or help clinic doctors with therapy if required

2. Sales & Product Knowledge

Educate customers about BOHECO's wellness products and their benefits. Assist customers with in-store purchases, upselling and cross-selling wherever applicable. Drive daily, weekly, and monthly sales targets through personalized product pitching and follow-ups. Maintain strong product knowledge and stay updated with training modules.

3. Billing & POS Operations

Handle billing, discounts, returns, and daily reconciliation using the POS system. Ensure sales personnel name is tagged during invoice entry for tracking KPIs. Maintain daily logs of cash/card/UPI transactions and handovers.

4. Inventory & Store Upkeep

Monitor stock levels, update inventory sheets, and report shortages in advance. Ensure timely display rotation, expiry checks, and cleanliness of product shelves. Coordinate with the Clinic Manager for weekly inventory planning and inward/outward entries.

5. Event & Engagement Support

Support execution of in-clinic events, workshops, and customer awareness initiatives. Assist in gathering and documenting customer reviews, testimonials, and product feedback.

Reporting To:

Clinic Manager - Brigade Road Clinic
(Part of the Business Development & Marketing Function)

Education:

UG: Any Graduate (Preferred: Life Sciences, Healthcare, Retail, or Hospitality background)

Skills & Attributes:

Strong verbal communication in English, Kannada and Hindi Confident and empathetic in customer interactions Sales-focused, target-driven, and adaptable Willingness to learn and grow in a healthcare & wellness environment Good with Microsoft Excel/Google Sheets and billing systems

Working Hours & Other Considerations:

Shift Timing: 9 Hours between 11:00 AM - 11:00 PM with 1 weekly off on Weekday Flexibility required for long hours and during promotional events Opportunity to grow into a Senior Executive or Trainer role based on performance
Job Type: Full-time

Pay: ?18,000.00 - ?30,000.00 per month

Expected Start Date: 25/08/2025