Manage incoming calls, WhatsApp messages, and emails (Outlook)
Book appointments and respond to patient queries in a timely and professional manner
Liaise with our UK-based clinic receptionists and clinicians to coordinate schedules and bookings
Communicate with external partners (labs, radiology centres, etc.) to facilitate patient care
Maintain accurate records and provide administrative support as needed
Requirements:
Excellent spoken and written English, with a clear British accent
Strong communication and interpersonal skills
High level of efficiency, attention to detail, and ability to multitask
Comfortable working independently in a fast-paced environment
Previous experience in a healthcare or clinical setting is a strong advantage
Proficient in Microsoft Outlook and general digital communication tools
Job Types: Full-time, Permanent
Pay: Up to ₹50,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
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