The ideal candidate must be good in relationship management and experienced in creating and maintaining cordial relationship with Clients.
Purpose:
To ensure that all client coordination responsibilities are completed accurately and deliver with high quality and promptly to improve customer satisfaction which results in continuous business.
Key Responsibilities:
Maintain cordial relationships with clients, understanding their needs and providing timely support on the process as required
Preparation and submission of various reports as required by Management team
Maintain cordial relationships with clients, understanding their needs and providing timely support on the process as required.
Fix appointments / Follow-up with Clients on requirements and make sure to delivery at most satisfaction of the Client.
Timely coordination with delivery team and Client for closure of order
Prepare and submit completion report to management as well as to Client
Coordinate with internal / Head Office teams to update into Client's system on the delivery.
Track project progress and milestones and share the report to management until closure of project
Identify and escalate client concerns to the appropriate department or individual.
Ensure client satisfaction through regular follow-up and feedback gathering
Required Qualifications:
Diploma in Civil Engineering or any Bachelor's degree
2- 3 years of experience as Coordinator between Client and internal team.
Strong knowledge of MS Office
Ability to analyse the project and share the timely recommendation
Excellent attention to detail, organizational skills, and time management.
Good communication skills in English and Tamil.
Job Type: Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
Schedule:
Day shift
Application Question(s):
You current CTC :
Your expected CTC :
Education:
Bachelor's (Required)
Shift availability:
Night Shift (Preferred)
Work Location: In person
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