Job Description

Job Category: Client Tax
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Join the world's most innovative bank, where creativity and excellence drive career growth.
Job Summary
As a Client Tax Associate within the Operations Team, you will modify client information based on daily maintenance requests and assist with training documents. You will liaise with cross line of business partners, manage team allocations, and ensure compliance with guidelines to achieve business results. Your focus will be on building strong client relationships, promoting process improvements, and maintaining a robust operational environment.
Job Responsibilities

• Modify client information based on daily maintenance requests and verify data corrections across systems.
• Assist with training documents and train staff on new and revised processes.
• Implement a control function platform and maintain procedure documents to drive a control-centric environment.
• Liaise with cross line of business partners to achieve business improvements and system enhancements.
• Manage team allocations, assess work capacity, and identify process efficiencies for improvement activities.
• Ensure compliance with guidelines, procedures, and regulations to achieve Service Level Agreements.

Raise and escalate issues, highlight risks and dependencies, and present mitigation options.
Required Qualifications, Skills, and Capabilities * Strong client focus and relationship-building skills across lines of business.

• Ability to assess work allocations and identify bottlenecks for process improvement.
• Familiarity with key tax regulatory requirements and their impact on global teams.

Hands-on approach to core delivery and execution of operations across lines of business.
Preferred Qualifications, Skills, and Capabilities * Thorough knowledge of SOPs and related checkpoints.

• Experience in managing team allocations and ensuring timely completion of processes.
• Ability to ensure a strong operational environment with robust controls and checks.
• Skills in soft-skill coaching, technical training, and talent management.

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.