Job Description

About Us:

The Marriage Fit is a fast-growing organization working at the intersection of psychology, education, and technology. We provide transformative relationship and learning solutions, combining professional expertise with innovative delivery methods.

Role Overview:

We are seeking a motivated and detail-oriented

Client Support Officer

with

over 2+ years of experience

to join our team. This role primarily involves managing client inquiries, maintaining accurate records of all interactions, and efficiently scheduling appointments and follow-ups.

You will play a pivotal role in fostering strategic collaborations, driving sectoral engagement, and ensuring high-value outcomes for our clients and partners.

Key Responsibilities:

Schedule appointments and coordinate follow-ups to ensure seamless service delivery. Address client concerns and provide accurate information about services. Manage & convince clients' calls professionally and effectively. Drive partnerships and collaborations across corporate, academic, and institutional sectors. Represent the organization in high-level interactions with stakeholders, presenting our vision and services effectively. Build and nurture strong relationships with industry leaders, clients, and ecosystem partners. Strategize and implement sector engagement initiatives to expand outreach and impact. Coordinate with internal teams and external stakeholders to ensure seamless delivery of services and collaborations. Analyze client and partner requirements, provide tailored solutions, and ensure stakeholder satisfaction. Maintain accurate documentation of agreements, collaborations, and follow-ups. Contribute to business development strategies and growth plans for new sectors and opportunities.

Qualifications:

Bachelor's degree in any discipline Strong communication, presentation, convincing, and negotiation skills Proven ability tobuild networks and maintain professional relationships across sectors Strategic mindset with strong execution capabilities and problem-solving skills Excellent organisational skills, with keen attention to detail and adherence to timelines

What We Offer:

Direct exposure to business development, sectoral partnerships, and strategic collaborations Fast-track growth into leadership and senior management roles Startup environment with high ownership, autonomy, and hands-on learning Opportunity to contribute to a transformative mission at the intersection of psychology, education, and technology

Work Timings:

10:00 AM - 7:00 PM, Monday to Saturday One Sunday per month will be a working day, with a compensatory day off provided on the following day. Work from Office (HSR Layout, Bangalore)

Employment Type:

Full-time | On-site | Bangalore (HSR Layout)

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Paid sick time
Application Question(s):

Female
Education:

Bachelor's (Preferred)
Experience:

Customer acquisition: 1 year (Preferred) Customer service: 1 year (Preferred) Communication skills: 2 years (Preferred)
Location:

Banglore, Karnataka (Preferred)
Work Location: In person