Client Support Officer
Year Chennai, Tamil Nadu, India
Job Description
ob description Role & responsibilities
- Proven customer support experience or experience as a Client Service Representative
- Manage large amounts of incoming phone calls
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Day shift
- total work: 1 year (Preferred)
+91 9150872776
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Job Detail
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Job IdJD3202400
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear