Client Support Executive

Year    Olpad, Gujarat, India

Job Description


  • Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
  • Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
  • Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
  • Meet call handling quotas and individual and team sales targets
  • Gather and analyse client data to identify possible products or services to recommend to management
  • Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
  • Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
  • Follow communication protocols, rules, and policies
Job Types: Full-time, Permanent Salary: \xe2\x82\xb915,000.00 - \xe2\x82\xb920,000.00 per month Benefits:
  • Commuter assistance
  • Provident Fund
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
  • Yearly bonus
Education:
  • Higher Secondary(12th Pass) (Required)
Experience:
  • Customer Support Executive: 1 year (Required)
Ability to Commute:
  • Surat, Gujarat (Required)
Speak with the employer
+91 9978851956

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Job Detail

  • Job Id
    JD3211378
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Olpad, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year