Job Description

:

We are looking for a proactive and customer-focused

Client Support Executive

to join our team. The ideal candidate will be responsible for managing day-to-day client interactions, primarily dealing with parents from different countries, and ensuring a seamless support experience.

Key Responsibilities:

Act as the primary point of contact for parents and clients across multiple international regions Handle client queries, concerns, and requests via calls, emails, and chat in a timely and professional manner Manage day-to-day operational tasks independently with minimal supervision Maintain accurate records of client interactions and follow-ups Coordinate with internal teams to resolve issues efficiently Ensure high levels of client satisfaction and service quality Adhere to company policies, processes, and service standards

Required Skills & Qualifications:

Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Ability to manage tasks independently and take ownership of responsibilities Comfortable interacting with international clients/parents Basic proficiency in MS Office and CRM tools (preferred)

Bangalore-based candidates preferred

Flexibility to work in a hybrid model

Why Join Us?

Opportunity to work in a fast-growing EdTech environment Exposure to international clients and global operations Supportive team culture with learning and growth opportunities
Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund Work from home
Work Location: In person