Job Description

Job Title: Client Support Associate (UK Process)

Location: Vaishali Nagar, Jaipur

Type: Full-time | Permanent | Immediate Joiners Preferred

Note: Excellent verbal & written communication skills in English

We are one of the leading tile companies in the UK, looking to expand our dynamic team with a

Client Support Associate

to handle our UK-based operations. If you are passionate about customer support, enjoy problem-solving, and can thrive in a fast-paced environment, we would love to hear from you.

Key Responsibilities:

Manage customer inquiries through email, phone, and chat Provide exceptional after-sales support and ensure customer satisfaction Handle order-related queries, delivery coordination, and issue resolution Maintain clear communication and a professional tone at all times Collaborate with internal teams to ensure smooth service delivery Take ownership of assigned tasks and deliver independently

Required Skills:

Excellent verbal and written communication skills in English Strong interpersonal and customer service skills Quick learner with the ability to work independently Team player with a proactive and composed attitude Logical thinking and effective problem-solving abilities Responsible, punctual, and committed to delivering results

Eligibility Criteria:

Prior experience in international customer service preferred Experience in sales/support for UK or other global clients is a plus

Job Details:

Shift:

Fixed UK Shift (Afternoon) - 9 hours including 1-hour break

Work Days:

5.5 days per week

Salary:

?35,000 - ?50,000 per month (Based on experience and skills)

In-hand Pay Range:

?35,108 - ?50,488

Probation Period:

3 months

Location:

Near Elements Mall, Vaishali Nagar, Jaipur

Joining:

Immediate joiners will be given preference

If you're ready to be part of a growing international brand and a supportive team culture, apply now!

Job Type: Full-time

Pay: ?35,108.00 - ?50,488.00 per month

Ability to commute/relocate:

Vaishali Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Why do you think that you suit this job?
Language:

English (Required)
Work Location: In person