Job Description

We are looking for a proactive

Client Success Manager

who will act as a

bridge between clients and internal digital marketing teams (SEO/GEO, Content, Social Media & Performance marketing)

. The ideal candidate will manage

client communication, technical discussions, training support, and Performance marketing audits

, ensuring strong relationships, smooth execution, and long-term client success.

Key Responsibilities

Client Communication & Relationship Management

Serve as the

primary point of contact for client

Understand and leverage the latest advancements in AI-driven analytics tools to provide clients with personalized insights and performance metrics. Manage ongoing client communication, expectations, and feedback Conduct regular review calls, performance discussions, and planning sessions Build long-term, trusted client relationships

Strategy & Technical Discussions

Lead

technical and strategic discussions

with clients across GEO/SEO, PPC, content, and social media Translate client goals into clear action plans for internal teams Review campaign performance and provide actionable insights Engage in discussions about AI and machine learning's potential to enhance GEO/SEO strategies, content targeting, and audience segmentation for optimized results. Lead conversations about the latest AI developments, including natural language processing (NLP) for content optimization, and AI-powered analytics for tracking and improving marketing campaigns. Explore AI-powered personalization technologies that can significantly increase conversion rates and ROI, while aligning these innovations with client goals.

PPC & Performance Marketing

Stay on top of the latest AI-powered tools like Google's AI-driven Smart Bidding and other machine learning algorithms that optimize campaign bidding and targeting. Utilize advanced AI tools for predictive analytics, delivering actionable insights into customer behavior, preferences, and purchase patterns to enhance ad performance. Recommend AI-based optimization techniques such as audience targeting based on deep learning models and behavior prediction to further drive growth in PPC campaigns.

Training & Internal Collaboration

Support

training and mentoring

of internal teams on best practices and client requirements Collaborate with technical teams to develop automated solutions that integrate AI-driven insights into the campaign management workflow, improving speed and efficiency. Help maintain process documentation and quality standards Lead internal discussions on how emerging technologies, like AI, can revolutionize digital marketing tactics, ensuring teams are equipped with cutting-edge knowledge and skills.

Reporting & Delivery

Translate data into insights with strong skills in reporting, dashboards, and performance visualization Presenting results clearly to clients and internal stakeholders. Ensure quality, consistency, and SLA adherence across accounts Proactively identify risks and resolution plans

Required Skills & Qualifications

4-7 years of experience in

Client Success / Account Management / Digital Marketing

Strong understanding of

GEO/SEO, Content Marketing, Social Media, and PPC

High comfort and practical experience with AI-driven tools, including AI-based content creation, optimization, and analysis and use of GPT-based tools and NLP-driven platforms for SEO, content, and campaign insights Hands-on experience with

Google Ads and Meta Ads

Excellent

communication, presentation, and stakeholder management skills

Experience handling

technical discussions and audits

Agency experience is strongly preferred

What We Offer

Client-facing leadership role Exposure across all digital marketing channels Growth-driven and collaborative work environment Competitive salary based on experience
Job Types: Full-time, Permanent

Pay: Up to ?1,000,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person