Job Description

BACKGROUND GO MO DBS is a leading Global Demand Generation company. Our core competencies range from offering a competitive, low-risk, cost-per-lead approach to clients, across IT, Technology, Marketing, HR, Supply Chain & Logistics, Engineering & Manufacturing, Health & Safety, Electronics, Construction and more. We deliver content syndication and nurture programs; content and webinar creation; by list purchase or rental. Our experts deliver tailored solutions that help businesses achieve their revenue goals. Our Business processes are Information Technology-based, and are referred to as ITES-KPO, where ITES stands for Information Technology Enabled Service and Knowledge Process Outsourcing (KPO) is a sub-segment of the Business Process Outsourcing industry. Reports to: Team Lead - CS Location: Pune, India KEY RESPONSIBILITIES:

• Serve as the sole point of contact for our international B2B clients, and an intermediary between the stakeholders.
• Nurture and strengthen client relationships, excel at end-to-end management of client deliverables, and strategically advise clients on how our solutions can best fit their demand and lead generation goals
• Be responsible for day-to-day communication with clients and understand client requirements and communicate the same to the operations team
• Coordinate with cross-functional teams and oversee monthly campaign deliveries
• Maintain daily/weekly campaign status reports
• Prepare SOW and manage invoicing requirements
• Create ad-hoc post-campaign analysis presentations
• Handle client escalations appropriately
• Manage 1-2 CSAEs

KEY ATTRIBUTES:

• Graduate/Post-Graduate in any stream
• Highly proficient in written and spoken English
• Detail-oriented and solution-driven
• Adaptable and enjoys the challenges of a volatile and fast-paced working environment
• Strong desire for learning and professional growth
• 3+ years of relevant work experience

Job Types: Full-time, Fresher Salary: 9300,000.00 - 9420,000.00 per year Benefits:

• Health insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Rotational shift
• UK shift
• US shift

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor\'s (Preferred)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 8788408279