Zero Gravity Photography, India's leading premium wedding photography brand, is looking for a
Client Servicing Manager
who can deliver an exceptional post-production experience to our clients.
From managing album designs to ensuring on-time delivery, you'll be the heartbeat of client happiness -- ensuring every couple's journey with ZGP ends beautifully.
Key Responsibilities
Act as the
primary point of contact
for clients after the wedding shoot.
Manage
timelines and delivery
of edited photos, videos, albums, and print products.
Coordinate
album design approvals, revisions, and printing
with internal and vendor teams.
Liaise with photographers, editors, designers, and production heads to ensure
premium-quality output
.
Handle
client feedback, escalations, and concerns
with empathy and professionalism.
Maintain accurate records in CRM tools, trackers, and client dashboards.
Proactively
communicate progress
and ensure seamless client updates.
Encourage
testimonials, reviews, and referrals
from satisfied clients.
Support
upselling and cross-selling
of ZGP's premium add-ons.
Ensure every delivery reflects
ZGP's promise of excellence and creativity
.
Required Candidate Profile
Experience:
1-5 years in Client Servicing / Customer Relationship / Coordination (preferred from photography, media, or events industry).
Skills:
Excellent communication, strong follow-up, and multitasking ability.
Tech Skills:
Proficient in Google Sheets / MS Excel / CRM tools.
Personality:
Detail-oriented, organized, and client-focused.
Languages:
English & Tamil (Kannada/Telugu is a plus).
Why Join ZGP?
Work with one of India's
top wedding photography brands
.
Join a
creative, passionate, and high-energy team
.
Opportunity for
career growth
and learning.
Performance-based incentives
, mobile reimbursement & paid leaves.
Be part of a brand that creates
timeless memories
for couples across the country.
Job Types: Full-time, Permanent
Pay: ₹23,000.00 - ₹25,000.00 per year
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.