We are looking for an experienced Client Servicing Manager with a strong background in digital marketing and project management. The ideal candidate will be responsible for building strong client relationships, ensuring smooth project execution, and delivering high-quality digital marketing solutions that meet client objectives.
Key Responsibilities
Client Relationship Management
Act as the primary point of contact for clients, understanding their business goals and marketing needs.
Build and maintain strong, long-term relationships with clients to ensure satisfaction and retention.
Conduct regular meetings, presentations, and performance reviews with clients.
Project Management
Oversee end-to-end digital marketing project lifecycle, from planning to execution and delivery.
Coordinate with internal teams (SEO, PPC, Social Media, Content, Creative, and Development) to ensure timely delivery of campaigns.
Track project progress, manage timelines, and ensure all deliverables meet quality standards.
Identify potential risks in project execution and take corrective actions proactively.
Digital Marketing Expertise
Provide strategic input on campaigns including SEO, SEM, Social Media, Content Marketing, Email, and Paid Ads.
Analyze campaign performance reports and communicate results to clients with actionable insights.
Stay updated with the latest digital marketing trends and tools to provide innovative solutions.
Account Growth & Revenue
Identify opportunities for upselling and cross-selling additional services to existing clients.
Work closely with the sales team to drive account growth and meet revenue targets.
Required Skills & Qualifications
Bachelor's degree in Marketing, Business Administration, or related field.
3-6 years of experience in client servicing/account management within a digital marketing agency.
Proven track record in handling multiple client accounts and digital marketing projects.
Strong understanding of digital marketing channels (SEO, PPC, Social Media, Automation).
Excellent communication, presentation, and interpersonal skills.
Proficiency in project management tools (Asana, Trello, Monday.com, or similar).
Ability to interpret analytics and prepare performance reports.
Nice-to-Have Skills
Knowledge of marketing automation platforms (HubSpot, Zoho, etc.).
Experience in healthcare or B2B digital marketing.
Key Attributes
Strong leadership and team coordination skills.
Problem-solving mindset with a client-first approach.
Ability to work under pressure and meet tight deadlines.
Job Type: Full-time
Pay: ?20,000.00 - ?40,000.00 per month
Benefits:
Paid sick time
Paid time off
Work Location: In person
Speak with the employer
+91 9116139991
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.