Client Servicing Internship In Mumbai At Webmaffia

Year    Mumbai, Maharashtra, India

Job Description


About Webmaffia

Webmaffia is an award-winning digital agency with a strong foothold in creative thinking and execution.

Activity on Internshala

Hiring since May 2023

1 opportunity posted

About the internship

Selected intern\'s day-to-day responsibilities include:

1. Handling client interaction on a daily basis
2. Managing client inquiries via phone, email, online, or in person
3. Directing client complaints or complex queries to relevant departments in a timely manner
4. Providing clients with technical assistance on services
5. Expediting serious issues to management toward prompt resolution.
6. Building positive client relations by checking in regularly and following up on active processes
7. Maintaining client records and documenting processes
8. Identifying potential client services concerns and facilitating proactive intervention steps
9. Recommending improvements based on client services feedback

Skill(s) required

Client Relationship Digital Marketing

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 7th May\'23 and 11th Jun\'23

3. are available for duration of 6 months

4. are from or open to relocate to Mumbai and neighboring cities

5. have relevant skills and interests

  • Women wanting to start/restart their career can also apply.
Perks

Certificate Letter of recommendation Informal dress code 5 days a week

Number of openings

1

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Job Detail

  • Job Id
    JD3073807
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.6000 per month
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year