We are seeking a dynamic and detail-oriented Client Service Intern to join our digital marketing team. This role offers a hands-on opportunity to work across digital platforms, assist in campaign performance tracking, manage communication tools, and support day-to-day client service operations.
Key Responsibilities:
1. Digital Platform Management
Assist in checking website traffic using analytics tools (Google Analytics, etc.)
Monitor and update performance sheets for Google Ads and Meta Ads (performance, revenue generated, money spent)
Support in basic SEO tasks including keyword identification and website content optimization
Regular updates of website content on WordPress (especially inner pages)
Upload and manage videos on the website
2. Advertising & Marketing Tools
Understand basics of Google Ads and Meta Business Suite
Support campaign reporting and ad account management for clients
Update client-specific ad performance sheets (Google & Meta)
3. Client Communication & CRM Tools
Send messages and follow-ups through platforms like Convert way and Nitro
Maintain awareness of Nitro platform features and functionality
Support coordination with clients via messaging and email tools
4. Daily Operational Tasks
Update the RR Sales Trend Daily Sheet across all clients
Maintain client tracking sheets for Google & Meta performance
Assist with creating, formatting, and updating presentations
Support daily ad-hoc client servicing and coordination tasks
Skills Required:
Basic understanding of Google Ads, Meta Ads, and analytics tools
Familiarity with SEO concepts and keyword research
Good knowledge of WordPress and content updating
Proficiency in Excel/Google Sheets and basic reporting
Strong written and verbal communication skills
Organized, detail-oriented, and eager to learn
Preferred Qualifications:
Currently pursuing or recently completed a degree in Marketing, Mass Communication, Business, or a related field
Internship or academic experience in a digital marketing or client servicing environment is a plus
Duration: 3 Months
Stipend: Yes
Opportunity to Grow: Outstanding interns may be considered for full-time roles based on performance