Job Description

Key ResponsibilitiesClient Management & Communication

Serve as the

primary point of contact

for assigned clients across social media, ad films, video content, influencer campaigns, podcasts, and IP-based projects Understand client objectives, performance expectations, and success benchmarks Manage all client communication, approvals, revisions, and feedback cycles with clarity and structure

Project & Delivery Ownership

Translate client briefs into

clear, actionable tasks

for editors, production teams, designers, and influencers

Simultaneously manage multiple clients and parallel deliverables

, ensuring timelines, quality, and priorities are consistently met Track project progress across shoots, edits, approvals, and final deliveries, ensuring nothing falls through the cracks

Creative & Execution Support

Assist in conceptualising creative ideas aligned to client briefs and platform requirements Ensure delivery of

high-quality social media videos and ad-level content

, with prior hands-on exposure to successfully executed campaigns Maintain creative consistency with approved concepts and brand tonality

Customer Success & Retention

Drive client satisfaction through proactive communication, dependable execution, and timely problem-solving Anticipate delivery risks and address them before they escalate Support leadership in identifying opportunities for account expansion and long-term partnerships

Internal Coordination & Process Management

Coordinate seamlessly across internal cohorts (Social Media, Reventers, Brikkin) Maintain and follow department SOPs for client servicing and delivery Assist in tracking project costs, vendor coordination, and basic financial hygiene where required
Job Type: Full-time

Pay: ₹30,000.00 - ₹40,343.32 per month

Work Location: In person