Job Description

Position:

Customer Servicing Executive

Candidate Preferred:

Female Only

Location:

Dadar

Position Type:

Full-Time

Number of Position-

1

Company:

Magnus First

.

Job Overview:

Skills:

Excellent communication skills, Active listening, Persuasion, Customer service, Problem-solving, Empathy, Time management, Coordination with exiting customer, Cold calling, making calls to prospect customers and answering enquiries and securing sales

Salary:

based on experience

Key Responsibilities

Responsible to handle phone calls to promote products and services. Respond to customer queries and provide timely support and resolution. Escalate unresolved issues to the relevant internal departments. Gather customer feedback and ensure satisfaction. Maintain a professional, courteous, and positive demeanor with clients. Achieve individual performance targets related to calls and conversions.

Desired Skills and Experience

Minimum 1 year of experience in tele sales or customer support.

Strong verbal communication skills in English.

Graduate in any discipline.

Goal-oriented with the ability to meet targets.

Excellent listening, persuasion, and problem-solving skills.

Capable of handling multiple inquiries and follow-ups.

Time management and organizational skills. The role requires excellent communication skills and a professional attitude.

Good to have

Experience in the Finance or Investment sector.

Understanding of Early Equity Shares or Pre-IPO investment products.

Prior experience in sales-driven environments.

Benefits:

Paid time off

Schedule:

Day shift

Experience:

Total 1 year or more (Preferred)

Work Location:

Dadar

Job Type:

Full-time

Pay:

?20,000.00 - ₹25,000.00 per month

Language:

English (Preferred)

This job can be searched as Voice Process, Telecalling, Customer Service, Customer Representative, Customer Care.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per year

Work Location: In person