Job Description

Profile: Client Servicing Executive

Location: Dombivli, Maharashtra

Experience Required: 6m - 2 Years

CTC : 20K

Working days : Mon - Saturday Working (10am -7pm)

Role Overview

We are looking for a proactive and personable Client Servicing Executive to manage and nurture client relationships. The ideal candidate will act as a bridge between clients and internal teams, ensuring timely delivery of services and high client satisfaction.

Key Responsibilities

Strong communication.

Ensure that clients' campaigns are properly planned and executed to deliver against campaign objectives.

Selling concepts and creative ideas to clients.

Maintaining PPT of completed work.

Coordinating with vendors for aligning events and cost negotiation.

Support in all aspects of projects, from estimating cost, managing budgets, and writing reports for the clients and agency management team.

Coordinate with internal teams to ensure timely fulfillment of services.

Maintain trackers, reports for client interaction.

Collect feedback and resolve client complaints.

The ability to handle pressure and meet deadlines

Skill in prioritizing and triaging obligations

Attention to detail

Excellent time management and organization.

Generating Revenue for Company

Dealing with new clients and old clients and getting new business

Understand requirements for each event.

Coordination with the client team.

Communicate directly with the client team throughout the event planning process to learn requirements and goals.

Doing corporate tie-ups.

Plan events with attention to financial and time constraints.

Book venues and schedule.

Research vendors and choose the best combination of quality and cost.

negotiate prices with a vendor, venue, or supplier.

Manage all event operations

Oversee event happenings and act quickly to resolve problems

Evaluate event's success and submit reports.

Requirements

Minimum 6 months to 2 years of experience in client servicing, account management, or customer-facing roles Strong communication and interpersonal skills Ability to multitask and manage deadlines effectively Familiarity with CRM tools and project management software is a plus A customer-first mindset with attention to detail Bachelor's degree in Business, Marketing, or related field preferred
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

Are you qualified with Bachelor's degree in Business, Marketing, preferred or relevant field? are you most comfortable with location Dombivli, Mumbai? what is your current annual salary / ctc? what is your expected annual salary / ctc? How many years of Proven experience in client servicing, account management, or customer-facing roles? what is your notice period? (in days) How would you rate yourself on a scale of 1 to 10?" between your experience /skills & as required experience in job descriptions?
Work Location: In person