Job Description

Job Position:

Client Service Executive

Employment Type:

Full Time

Location:

Malad West

Shift:

Rotational

Customer Relationship Executives are responsible for managing accounts, ensuring clients are satisfied.

Manage a portfolio of accounts to achieve long-term success.

Develop positive relationships with clients and handle customers' needs.

Act as the point of contact and handle customers' individual needs.

Generate new business using existing and potential customer networks.

Resolve customer queries and handle their requirements in a timely manner.

Supervise account representatives to ensure sales increase.

Coordination with client and internal department on chat or by mail and resolve queries.

Report on the status of accounts and transactions.

Follow up with the client regarding payment.

Requirements

Proven work experience as a Customer Relation Executive or Sales account executive.

Excellent communication and negotiation skills.

An ability to deliver projects and answer inquiries on time.

Business acumen with a problem-solving attitude.

Understanding of MS Office and CRM software

Exceptional customer service skills.

Strong work ethic.

Good sales skills.

Any degree in Business Administration, Marketing or relevant field.

Must have International Sales Experience.

Experience:

Minimum 1 Year International Experience

Job Type: Full-time

Pay: ?25,000.00 - ?28,000.00 per month

Benefits:

Flexible schedule Health insurance Leave encashment
Experience:

total work: 1 year (Preferred)
Work Location: In person