Job Description

The Client Servicing candidate should be self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A "can do" attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.

Responsibilities

Manage project costs, budgets and client expectations

Anticipate and make recommendations for client needs.

Be exceptionally responsive to all client requests.

Understanding the client's needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.

Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.

Work with creative team to bring ideas into the mix, offer suggestions, research, ability to share & constantly learn new technology.

Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.

Duties include

Receive, coordinate & assign existing client requests.

Creating project dockets including budgets, timelines, creative briefs, project folders

Quality assurance including proof-reading and ensuring that all work presented to our clients meets their specifications and brand mandates

Managing budgets and timelines

Generating and presenting change orders

Providing clients with timely updates and status

Updating all project statuses

Review and preparation of invoices

Requirements

Must have excellent problem solving, organizational, written & verbal communication.

Must have strong follow-up skills.

Proficient in Microsoft Outlook, Word, Excel.

Must have excellent phone skills & etiquette.

Must have NO FEAR of computers & technology. At least an intermediate knowledge of internet terms & capabilities.

Must be willing to learn new things.

Job Type: Full-time

Pay: ?25,000.00 - ?80,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Monday to Friday
Experience:

Client Servicing : 4 years (Preferred)
Work Location: In person

Application Deadline: 27/07/2025
Expected Start Date: 01/08/2025