Job Description

Job description:

Key Responsibilities

Serve as the primary point of contact for assigned clients Manage end-to-end client communication, ensuring clarity and alignment on goals Understand client business objectives and translate them into actionable digital strategies Coordinate with internal teams (creative, content, performance, tech) to ensure timely and high-quality delivery Monitor campaign performance and share insights, reports, and recommendations with clients Proactively identify opportunities for account growth, upselling, and cross-selling Handle client feedback, concerns, and escalations in a professional manner Ensure adherence to timelines, budgets, and scope of work Prepare and present campaign updates, reports, and review decks

Required Skills & Qualifications

2+ years of experience in client servicing, account management, or digital marketing agency roles Strong understanding of digital marketing channels (social media, paid ads, SEO, content, branding) Excellent verbal and written communication skills Proven ability to manage multiple clients and projects simultaneously Strong coordination, problem-solving, and stakeholder management skills Comfortable working in a fast-paced, deadline-driven agency environment Proficiency in MS Office / Google Workspace

Good to Have

Experience working with performance marketing or analytics tools Exposure to reporting platforms like Google Analytics, Meta Ads Manager, or similar Basic knowledge of CRM or project management tools
Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Work Location: In person