Job Description

Job Summary:

We are seeking a dynamic and client-focused Client Servicing Executive to join our team at Vertex Events LLP, a leading event management company. The ideal candidate will be responsible for managing client relationships, ensuring the smooth execution of events, and delivering exceptional service. This role requires a blend of strong communication skills, effective problem-solving abilities, and the capacity to work collaboratively within a team.

Key Responsibilities:

Client Relationship Management:

Act as the primary point of contact for clients, ensuring their needs and expectations are met throughout the event planning and execution process.

Event Coordination:

Collaborate with internal teams to plan and execute events, ensuring all client requirements are incorporated and delivered with high standards.

Problem Solving:

Quickly address any issues or challenges that arise during the planning or execution phases, ensuring minimal disruption to the client's experience.

Team Collaboration:

Work closely with the event management, production, and creative teams to ensure seamless delivery of services.

Feedback and Reporting:

Collect client feedback post-event, providing detailed reports and insights to improve future events and client satisfaction.

Client Communication:

Maintain regular communication with clients, keeping them informed about event progress and any necessary adjustments.

Qualifications:

Education:

Bachelor's degree in Business, Marketing, Communications, or a related field.

Experience:

2+ years of experience in client servicing, customer relations, or event management.

Skills:

Communication:

Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.

Problem-Solving:

Strong analytical skills to identify issues and develop effective solutions promptly.

Teamwork:

Ability to work effectively in a team environment, collaborating with diverse groups to achieve common goals.

Organization:

Strong organizational skills with the ability to manage multiple clients and events simultaneously.
Job Type: Full-time

Pay: ?300,000.00 - ?450,000.00 per year

Benefits:

Cell phone reimbursement Paid sick time Paid time off
Experience:

total work: 1 year (Preferred)
Work Location: In person