Job Description

- Client Servicing & Collections Coordinator

Position:

Client Servicing & Collections Coordinator

Experience:

1-3 Years

Salary Range:

Rs. 15,000 - Rs. 18,000 per month (maximum)

Location:

Delhi (North Region)

Key Responsibilities

Managing daily communication & servicing support for existing clients Follow-up with clients for outstanding payments & collection updates Coordinating with clients for POs, invoices, approvals & payment confirmations Working with the Finance team for invoice creation and payment tracking Preparing & maintaining internal client reports & documentation Coordinating with the Sales Team for updates & project execution Managing client documentation, trackers & records Supporting with product pitching and sales target-related calls Meeting clients personally when necessary Ensuring smooth communication flow between internal teams & clients Building long-term client relationships and ensuring customer satisfaction Understanding client requirements and providing appropriate solutions

Required Skills & Competencies

Strong communication, negotiation & follow-up skills Good command of Excel & Google Sheets Customer-focused, with ability to handle client pressure & urgent needs Responsible, proactive & disciplined attitude Ability to multitask and manage time efficiently Strong problem-solving ability
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

Customer service: 2 years (Preferred)
Language:

English (Preferred)
Work Location: In person