Job Description

Role Overview

We're seeking an experienced Client
Facing Lead who brings deep strategic insight, creative rigour, and operational precision across high
impact physical and destination experiences. You'll manage 8-10 clients with intertwined scopes--events, branded retail/space, set/exhibition builds, and incentive travel programmes--while visibly growing revenues, maintaining profitability, and ensuring impeccable delivery aligned with brand KPIs.

Core Responsibilities

1.

Strategic Client Leadership

Serve as the sole point of contact and trusted advisor for senior client stakeholders on all campaigns and experiential activations. Translate business / marketing objectives into integrated physical experiences--including bespoke retail layouts, exhibition stands, event sets, and travel itineraries--that align with brand story and KPI goals. Shape insight-driven proposals and pitch decks across multi
disciplinary teams. Secure upsell and cross-sell opportunities.
3.

Financial & Commercial P&L Responsibility

Draft and manage P&L
driven client budgets Implement cost controls, negotiate with suppliers, optimize vendor proposals while maintaining brand excellence.
4.

Creative & Technical Design Alignment

Ensure cohesive design storytelling across consumer touchpoints--from retail space planning to exhibition walls, stage sets, or travel itineraries. Collaborate daily with UX
Savvy Designers, Architects, Set Directors, and Travel Designers; oversee schematic to execution. Use AutoCAD/Vectorworks/SketchUp, Adobe CS, Keynote/PowerPoint for concept development and client reviews.

Experience & Qualifications

8-10 years

in client/account services and project leadership across at least

two of the four
-- events, retail design, set/exhibition, travel design

sectors Robust track record managing a busy annual portfolio of

15-30 high
touch experiential activations

.

Degree in Business, Marketing, Design, Architecture, Event Management or related discipline

.
Job Type: Full-time

Pay: ₹11,739.82 - ₹39,273.08 per month

Work Location: In person