Make outbound calls to clients for appointment scheduling and confirmations.
Share campaign / activation updates with clients as directed by the CS team.
Maintain a polite, professional, and service-oriented communication style.
2. Appointment Management
Schedule meetings between clients and the CS / Operations team.
Follow up with clients to confirm meeting timings, locations, or virtual links.
Keep an updated appointment calendar and inform the CS team daily.
3. Post-Activity Feedback Collection
Call clients after BTL activities to capture feedback on execution quality, performance, and outcomes.
Record client feedback systematically (Excel / CRM / shared template).
Share detailed reports with the CS team for review and corrective action.
Job Type: Full-time
Pay: ₹250,000.00 - ₹500,000.00 per year
Work Location: In person
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