Job Description

It's fun to work at a company where people truly believe in what they are doing!
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We are seeking a Senior Project Analyst with 3+ years of experience in eDiscovery to join our Client Services (CS) team. The Senior Project Analyst will serve as a primary internal process monitor, supporting Project Managers (PMs) and Associate Project Managers (APMs) in tracking, organizing, and promoting client-supplied data and workflows. This role requires exceptional analytical skills, a collaborative mindset, and a strong understanding of eDiscovery processes and tools.
Key Responsibilities:

Serve as the primary point of contact for daily client requests, escalating to Project Managers as necessary.

Accurately interpret client needs and PM instructions to relay tasks efficiently to operational teams.

Draft processing statements of work and Playbooks for execution by other departments.

Examine, prepare, and process client data in accordance with established workflows.

Utilize downtime to assist the CS department in handling routine client requests.

Troubleshoot and resolve client issues related to delivered or hosted data.

Monitor and report on the progress of client projects across multiple departments.

Coordinate and execute project closeouts.
Qualifications and Requirements:

Bachelor's degree or equivalent.

Minimum of 3+ years of hands-on experience in eDiscovery processes, including a strong understanding of the eDiscovery Reference Model (EDRM).

Proficiency in Relativity, including Fields, Choices, Views, Layouts, RDC Import/Export, Searching, STRs, and Imaging/OCR Sets.

Advanced knowledge of Microsoft Word, PowerPoint, Excel, and Outlook.

Basic familiarity with data manipulation and troubleshooting workflows.

Exceptional verbal and written communication skills.

Detail-oriented with a strong appreciation for deadlines.

Self-starter with the ability to manage multiple tasks independently.

Flexibility to work night shifts and weekends when required.

Demonstrated ability to work in a fast-paced, team-oriented environment.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.